Updated May 15th, 2020
Coronavirus and The New Normal
After closing our operations early on March 16th, with 4 weeks of riding yet to go, our initial focus has been taking care of our affected guests and working with them to facilitate their cancellation and rebooking. All guests affected by the Pandemic cancellations received a credit valid for 3 years toward a return trip with us. We are happy to report that approx. half of these guests have already rebooked for 2021.
As we prepare our operations for next season and beyond, it is clear that The New Normal will take some adapting to. The Health and Safety of our guests and staff has always been priority number one. With this clear directive we are undertaking an extensive review of all our operations and implementing new strategies to meet or, where possible, exceed the industry’s best practices.
As the current best practices are evolving quickly, we continually monitor the latest information available from the World Health Organization (WHO) and the Centers for Disease Control (CDC) as well as BC’s Provincial Health Officer and Canada’s Chief Public Health Officer. It is our commitment to our valued guests and staff that we will work hard to create not only a safe environment, both on and off the mountain, but that we will do so in a way that upholds our long standing commitment to the quality experience you have come to expect from Northern Escape Heli Skiing.
We are also aware that during these unprecedented times, booking a luxury holiday for this winter may feel risky. We agree with you, there are a lot of unknows at this time. However, now is the best time to book in order to have the best choice of available seats and the best pricing. To ease the risk of booking early we have implemented the following new initiatives:
- Book Now Risk Free
We have revised our Booking and Cancellation Policies to allow cancelations, for any reason, before October 1st, 2020 with no fees. Your full deposit will be returned for any reason – no questions asked – should you need to cancel. After October 1st, all deposits and payments become non-refundable. However, if the current Coronavirus Pandemic prohibits you from joining us you will receive a full 100% credit toward a future trip with us.
- Book Now for the Best Pricing and Availability
We have extended the Early Booking Discounts on all Classic packages through until June 30th, 2020.
We look forward to both old and new friends arriving this winter and to doing a few turns together. Have a great summer, stay safe and well, we will see you soon!